Privacy Policy
Welcome to VirtuoEase Solutions, Inc. ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and virtual assistance services.
We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and any other information you provide when using our services.
- Technical Information: IP address, browser type, operating system, and other technical details collected through cookies and similar technologies.
- Usage Data: Information on how you interact with our website and services.
How We Use Your Information
We use the collected information to:
- Provide, manage, and improve our services.
- Process transactions and send relevant updates.
- Respond to inquiries and provide customer support.
- Ensure security and prevent fraud.
- Comply with legal obligations.
How We Share Your Information
We do not sell or rent your personal information. However, we may share information with:
- Service Providers: Third-party vendors who help us operate and improve our services.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In case of a merger, sale, or asset transfer.
Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as:
- Accessing, updating, or deleting your data.
- Opting out of marketing communications.
- Restricting or objecting to data processing.
You have the right to opt out of the sale of your personal information. Once we receive and confirm a verifiable consumer request, we will cease the sale of your personal information. To exercise this right, please contact us.
Please note that any opt-out request is specific to the browser you use. If you access our services through multiple browsers, you may need to opt out separately for each one.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze trends, and improve our services. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
SMS Terms and Conditions
1) SMS Consent and Phone Number Use
When you provide your phone number and opt in to receive SMS messages from VirtuoEase Solutions, Inc., that number is used only to deliver relevant service communications. Phone numbers collected through SMS consent are not shared with third parties for their marketing or promotional purposes.
SMS messages may be sent using third-party telecommunications providers, such as RingCentral, including providers based in the United States. As a result, messages may be routed through or stored on servers located outside of Canada.
2) Types of SMS Messages You May Receive
If you opt in, you may receive text messages related to VirtuoEase Solutions’ services, including:
- Discovery call and meeting reminders
- Onboarding and next-step instructions
- Follow-ups on requests, tasks, or deliverables handled by your Virtual Assistant team
- Account or service updates
3) Message Frequency
Message frequency may vary depending on your service activity, scheduling, and support needs. For example, you may receive up to 2 messages per week related to follow-ups, reminders, or service updates.
4) Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier plan. Charges may vary for domestic versus international messaging.
5) How to Opt In
You can opt in to receive SMS messages from VirtuoEase Solutions through any of the following methods:
- SMS: Text START to the number you received messages from. Or you may use Contact Us option.
- Email: Send a request to opt in to hello@virtuoease.com with your name and mobile number
- Phone Call: Call us and provide verbal consent to receive SMS messages
By opting in, you agree to receive service-related messages such as reminders, follow-ups, onboarding communications, and account/service updates.
6) How to Opt Out
You can stop receiving SMS messages anytime by:
- SMS: Reply STOP to any message
- Email: Email hello@virtuoease.com with your name and phone number and request to unsubscribe
- Call: Call our team and ask to be removed from SMS messaging
You may receive one final confirmation text after you opt out.
7) Help and Support
For assistance, reply HELP to any SMS message, or contact us at hello@virtuoease.com.
8) Standard SMS Disclosures
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
- Message frequency may vary
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Additionally, we may inform you via email and/or a prominent notice on our website before the changes take effect. The "Date Last Updated" at the bottom of this policy will be updated accordingly.
You are encouraged to review this Privacy Policy periodically for any changes. Changes to this policy become effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@virtuoease.com
Date Last Updated: January 28, 2026